1 How can Susanna deal with the problem? 2 Do you agree with Thomas that 'it's not fair'? CD2.8 Listen to a voicemail from Matthew, who called with a message for the magazine. What is his problem? Note down the key points and summarise the mistake that the Project Manager made. 1 Work in pairs. Discuss the problems and decide what each person should do to solve them. 2 Join another pair. Share information about your decisions. Try to agree on the right decision in each case.