Reading comprehension My Job Answer the questions Where does Eustasio Gallivan work? What time does he usually finish work? Why does he prefer working during the day? What is he responsible for on night shift? What does he do during the day shift? What do the receptionists receive before a large group checks in? Why does Eustasio check in guests very fast? Why are the guests tired? What does Eustasio do after checking the guests in? Why does he phone the agency? State whether the sentences are true (1) or false (F) Eustasio Gallivan is a hotel manager. Eustasio often works nights. At night he checks the records. The manager is always on duty. Eustasio is responsible for everything when the manager is absent. One of his duties is preparing bills for the guests checking out. He never talks on the phone. The receptionists get the running list from the booking agents. He never checks the names of the guests after checking them in. He phones the agency to confirm the group names.

Answer the questions

1. Where does Eustasio Gallivan work? Eustasio Gallivan works at Darkwood Beach Hotel, Jamaica.
2. What time does he usually finish work? He usually finishes work at 3 pm.
3. Why does he prefer working during the day? He prefers working during the day because he meets more guests.
4. What is he responsible for on night shift? He is responsible for the 'close of day'.
5. What does he do during the day shift? During the day shift, he sends faxes and emails confirming bookings, checks in new guests and prepares bills for the guests checking out. He also answers the telephone calls, deals with inquiries, takes reservations, and puts calls through to other departments.
6. What do the receptionists receive before a large group checks in? They receive a running list of all the names from the booking agents.
7. Why does Eustasio check in guests very fast? He checks people in as fast as possible because they have usually traveled a long way and he knows they are tired.
8. Why are the guests tired? The guests are tired because they have usually traveled a long way.
9. What does Eustasio do after checking the guests in? After checking the guests in, he checks the running list against the names of guests who checked in.
10. Why does he phone the agency? He phones the agency to confirm the group names because there are often differences.

State whether the sentences are true (T) or false (F)

1. Eustasio Gallivan is a hotel manager.  False
2. Eustasio often works nights. True
3. At night he checks the records. True
4. The manager is always on duty. False
5. Eustasio is responsible for everything when the manager is absent. True
6. One of his duties is preparing bills for the guests checking out. True
7. He never talks on the phone. False
8. The receptionists get the running list from the booking agents. True
9. He never checks the names of the guests after checking them in. False
10. He phones the agency to confirm the group names. True