1. d. What do you think David does on Friday? Turn to p.85 Communication Undercover Boss and check.

Prediction for Friday:

Based on the pattern of the show and David's undercover role, on Friday he might be involved in a different department or task within the hotel. It's possible he could be interacting with other staff, facing a challenging situation, or performing a task that highlights a specific issue. The summary for Thursday mentions cleaning rooms, so Friday could involve further observation or a more direct interaction that leads to his final revelations.

Answer: (Requires information from page 85)