1 Match letters 1-3 with replies a-c. Then listen and check.

MATCHING TASK

• The image displays three letters (1, 2, 3) and three replies (a, b, and a text box with contact information).
• Task 1 requires matching the letters to the replies. Based on the content of the letters and replies:
• Letter 1 (Joe, 14, Newcastle) describes difficulty making friends in a new town and school, feeling impatient with parents' advice. Reply 'b' (It's always difficult to start at a new school...) addresses shyness and suggests talking to a class tutor, which aligns with Joe's situation.
• Letter 2 (Amy, 14, Bristol) describes a friend becoming quiet, not eating lunch, and being evasive about her well-being. Reply 'a' (You must talk to an adult about it immediately...) offers advice on how to handle a situation that could be serious, fitting Amy's concern for her friend.
• Letter 3 (Sarah, 13, Manchester) describes being bullied by older girls, with stolen money and horrible text messages. The text box with contact information (Call the Eating Disorders Helpline...) provides a resource for help related to potential eating disorders or severe distress, which could be relevant to Sarah's situation if the bullying is causing significant emotional harm, or if the bullying is a symptom of a larger issue. However, typically bullying advice would be more direct. Let's re-evaluate the connection to 'a' and 'b'.
• Revisiting: Reply 'a' directly addresses bullying by advising to talk to an adult and stay with friends, which is a direct response to Sarah's problem.
• Therefore, the matches are likely:
• 1-b
• 2-a
• 3-The contact information is not directly a reply to a letter but a resource. If it must be matched, it would be to Sarah's situation as a potential support, although 'a' is a more direct response to bullying. Given the structure, it's probable that 'a' and 'b' are the replies for 1, 2, or 3, and the helpline is a separate resource or the reply for one of them. Let's assume 'a' and 'b' are the direct replies.
• If 'a' and 'b' are the only replies for the letters:
• Letter 1 (Joe) = Reply b (new school shyness)
• Letter 2 (Amy) = Reply a (concerned about a friend)
• Letter 3 (Sarah) = No direct letter reply shown, but the helpline is a resource. If we assume the task implies 'a', 'b' and the helpline box are the options for 1, 2, 3:
• 1-b (new school)
• 2-a (worried friend)
• 3-Helpline (severe distress/bullying impact)