Conversations in Pictures A and B:
- A: Hi. Can I help you?
B: (1) Oh, thanks.
- A: Excuse me. (3) Could you?
B: (4) Yes, of course.
- A: Thanks!
B: (5) You're welcome.
- A: Excuse me. (7) How much is it?
B: (8) It's £10.
- A: Excuse me. (9) Can I have a look?
B: (10) Certainly.
- A: Excuse me. (11) Where can I find...?
B: (12) It's over there, next to...
Note: The provided image does not contain pictures A and B, so the responses are based on the numbered dialogue prompts.