1. You are a holiday representative. Make a list of things you can offer your clients. Use exercises 1 and 2, p. 96, SB as a hint.

Solution:

As a holiday representative, I can offer my clients the following:

1. Accommodation options: booking hotels, apartments, villas.
2. Transportation: arranging flights, train tickets, car rentals, airport transfers.
3. Activities and excursions: organizing guided tours, adventure sports, cultural events, theme park tickets.
4. Travel insurance: providing comprehensive coverage for medical emergencies, trip cancellations, and lost luggage.
5. Visa assistance: helping clients with the application process for necessary travel documents.
6. Dining recommendations and reservations: suggesting and booking tables at local restaurants.
7. Local guides and translators: offering services for a more immersive cultural experience.
8. Customized itineraries: tailoring travel plans to individual preferences and budgets.
9. Currency exchange services or advice.
10. 24/7 support during the trip for any unforeseen issues.