A Regent Hotel, can I help you?
B Oh, hello, I'd (1) like to book to (2) reserve a room for two next Tuesday, please.
A Is that a (3) double room or a (4) single?
B A double, please.
A All our rooms are (5) en suite, with bath or (6) shower.
B That's (7) fine. How much is the room?
A It's €45 (8) a night, and breakfast is (9) included.
B OK, and does the room have (10) air conditioning?
A I'm (11) afraid not.
B That's a (12) shame. Oh, well, never (13) mind. I'll take the room.
A (14) Right. Could you give me your credit card (15) details, please?