6 Complete the dialogue. A: Hello, WWF. How can I help you? B: 1) A: What kind of donation would you like to make? B: 2) A: Great! That includes free membership. B: Really? What are the benefits of membership? A: 3) B: That sounds interesting. A: 4) B: Certainly. My name is Ruth Brown and I live at 13 King Road. 5)

Explanation

This is a dialogue completion exercise. You need to fill in the blanks with appropriate responses that fit the context of a donation call to WWF.

Answer

• A: Hello, WWF. How can I help you?
• B: 1) Could I take your name and address?
• A: What kind of donation would you like to make?
• B: 2) I'm interested in making a donation. Let's say £30.
• A: Great! That includes free membership.
• B: Really? What are the benefits of membership?
• A: 3) A monthly donation, please.
• B: That sounds interesting.
• A: 4) How can I pay?
• B: Certainly. My name is Ruth Brown and I live at 13 King Road. 5) You'll get our magazine every two months.