Контрольные задания > Listen and read the page from a customer service manual. Then, choose the correct answers. What should customers give the service department? 1 What is NOT required to return an item? A a completed form B a record of the item's purchase C an identification number for the type of item D a description of the item's condition
Вопрос:

Listen and read the page from a customer service manual. Then, choose the correct answers. What should customers give the service department? 1 What is NOT required to return an item? A a completed form B a record of the item's purchase C an identification number for the type of item D a description of the item's condition

Ответ:

Что НЕ требуется для возврата товара?

В тексте сказано:

"If the customer would like to replace the item, send him to the business office with the completed return form."

Т.е. заполненная форма требуется в случае замены товара.

Ответ: A a completed form

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