Read the text below and answer the question. There’s only one correct answer. Text: You are working at a bank as a bank teller. A customer approaches you with a request to transfer funds from their account in another country. The customer only has Russian roubles. Question: What would be the correct order of steps you would take? Options: 1) ask the customer for an ID document; get cash from them; follow the procedure to send the funds. 2) exchange the Russian roubles for the desired currency; follow the procedure to send the funds. 3) ask the customer for an ID document; ask the customer to visit a cash desk to exchange the Russian roubles for the desired currency; follow the procedure to send the funds.

Правильный порядок действий: запросить у клиента документ, удостоверяющий личность; попросить клиента обратиться в кассу для обмена российских рублей на нужную валюту; затем выполнить процедуру отправки денежных средств.

Ответ: вариант 3.