1) Is this the lost property office? — b. Yes, how can I help you? 2) What does it look like? — c. It is very big and green. 3) What was there in the bag? — e. There were some clothes in it. 4) What can I do for you? — f. I would like to report the loss of my camera. 5) When was your brother born? — a. in 2010. 6) Thank you very much. — d. You are welcome.