The conversation with the shop assistant's

Conversation Log:

Assistant: We don't have the book you want in the shop, but we can send it to you.

Customer: Great.

Assistant: So I'll take some details. First, [your name]?

Customer: It's Smith.

Assistant: OK. And [your first name] please?

Customer: Andrew.

Assistant: Thank you. Where do you live?

Customer: It's 34 Charter Street, Witley.

Assistant: [Your phone number]?

Customer: It's 07865132467. I don't have a home number.

Assistant: OK. [Your email address]?

Customer: It's andrews567@nextu.com.

Assistant: Great. So I'll order the book for you and it'll arrive in seven to ten days. Thank you.