What should you answer the buyer if they ask you to pack dishes?

What to answer the buyer if they ask you to pack dishes:

• "Unfortunately, this item is sold unpackaged."
• "I will call the administrator now to resolve your issue, one moment."
• "Sorry, this item arrived without packaging, but I will find a suitable box now. Please wait."
• "Unfortunately, this item is sold unpackaged, you can purchase a bag at the checkout."