You are Emma in The Call Centre. Tell Marian that you cannot continue to work in the call centre. Explain why. Write your conversation.

Emma: Hello, Marian. Could I talk to you for a moment?

Marian: Of course. What is the matter?

Emma: I’m afraid I can’t continue to work in the call centre. The work is very stressful, and I often have to work late. I’m also starting a full-time course, so I won’t have enough time for both.

Marian: I’m sorry to hear that. When do you want to leave?

Emma: I would like to finish at the end of this month. I’ll work hard during my remaining time and help train someone to replace me.

Marian: I understand. Thank you for telling me.

Emma: Thank you for understanding. I’ve enjoyed working here.